![]() you must use the (correct) suite's installation file (and you can choose to only install one program from the suite). eg, using a cs6 suite serial number with a photoshop cs6 installation file. If the serial number associated with the software is blocked, find information on this page to quickly resolve the issue. ie, you can have a valid serial number, but if it's for program A and your installation file is for program B, you will see an invalid serial number message.Ĭommon mismatches are language/region (eg, serial number is for western europe and installation file is eastern europe), platform (eg, serial number is for a mac and installation file is win), license type (eg, education vs enterprise vs individual).Īnd one of the most common is using a program installation file with a suite's serial number. Here is an example of the serial number format: 8721-0892-0867-4459-9223-2874. Assuming you're using a valid adobe serial number (6 groups of 4 numbers), you have a mismatch between your installation file and serial number. ![]()
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